{"id":12744,"date":"2014-12-01T13:24:21","date_gmt":"2014-12-01T17:24:21","guid":{"rendered":"https:\/\/rc.fas.harvard.edu\/?page_id=12744"},"modified":"2025-12-16T10:39:19","modified_gmt":"2025-12-16T15:39:19","slug":"office-hours","status":"publish","type":"page","link":"https:\/\/www.rc.fas.harvard.edu\/office-hours\/","title":{"rendered":"Virtual Office Hours"},"content":{"rendered":"<p style=\"text-align: center;\"><span style=\"color: #993300;\"><strong>Office Hours are held virtually Wednesdays 12pm-3pm<br \/>\n<span style=\"font-size: 12px;\">(except holidays and etc.)<\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><strong>Please note:<\/strong>\u00a0Cut-off for new sessions\/questions is 2:45PM<\/p>\n<p>Faculty of Arts and Sciences Research Computing (FASRC) virtual office hours is open to all FASRC users who have questions or issues and to labs who need to discuss something in more detail.\u00a0<\/p>\n<p>For help with technical issues, please be prepared with job and\/or errors, and any other relevant material when dropping in. Expect to share your screen so we can see relevant issues. Audio-only connections are not recommended.<\/p>\n<ol>\n<li>Zoom link (only available Wednesdays 12-3) <a href=\"https:\/\/harvard.zoom.us\/j\/97676134704\">https:\/\/harvard.zoom.us\/j\/97676134704<\/a><br \/>\nTo avoid Zoom bombing, <em>you will need to be logged into Zoom<\/em>. Unauthenticated users will be unable to join.<br \/>\nYou can test this ahead of time at <a href=\"https:\/\/harvard.zoom.us\">https:\/\/harvard.zoom.us<\/a><br \/>\nIf you have trouble connecting, create an <a href=\"https:\/\/portal.rc.fas.harvard.edu\/rcrt\/submit_ticket\">RC ticket<\/a><\/li>\n<li>After joining, please use the <strong>Q&amp;A<\/strong> option and enter a question with your:\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>FASRC username<\/li>\n<li>Name (first and last)<\/li>\n<li>Email<\/li>\n<li>PI\/Sponsor Name<\/li>\n<li>Department Name<\/li>\n<li>A brief description of your question<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>We will then check you in and match you with an appropriate FASRC staff volunteer.<\/li>\n<\/ol>\n<p style=\"text-align: center;\"><strong>Zoom audio setup\/troubleshooting<\/strong>: Zoom has a test call system so you can test\/set up your audio <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362283-Testing-Computer-or-Device-Audio\">Click Here<\/a><\/p>\n<h3>Other Office Hours<\/h3>\n<ul>\n<li><strong>FAS Informatics<\/strong>: Offers Spring and Fall office hours as well as bioinformatics and other training. <a href=\"https:\/\/informatics.fas.harvard.edu\/events\/\">FAS Informatics Events<\/a><\/li>\n<li><strong>HMS\/Hospitals<\/strong>: If you are looking for the HMS cluster (O2) office hours, please see the <a href=\"https:\/\/it.hms.harvard.edu\/our-services\/research-computing\/services\/high-performance-computing\">HMS RC Office Hours page<\/a><\/li>\n<li><strong>Harvard Statistics Consulting Service<\/strong>: The Department of Statistics offers\u00a0<strong>free<\/strong>, drop-in consulting on statistical issues arising in research to anyone in the Harvard Community. <a href=\"https:\/\/statistics.fas.harvard.edu\/harvard-statistics-consulting-service\">Statistics Consulting<\/a><\/li>\n<\/ul>\n<p style=\"text-align: center;\">For a full list of FASRC events by month, see the <a href=\"https:\/\/www.rc.fas.harvard.edu\/upcoming-events\/\">FASRC Events Calendar<\/a><\/p>\n<hr \/>\n<div align=\"center\">\n<h3>Office Hours Calendar<\/h3>\n<\/div>\n<div class=\"mec-wrap mec-skin-list-container  \" id=\"mec_skin_23644\">\r\n    \r\n    \r\n            <div class=\"mec-skin-list-events-container\" id=\"mec_skin_events_23644\">\r\n        <div class=\"mec-wrap colorskin-custom\">\r\n\t<div class=\"mec-event-list-classic\">\r\n\t\t\r\n            \r\n                    <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": \"Event\",\r\n            \"eventStatus\": \"https:\/\/schema.org\/EventScheduled\",\r\n            \"startDate\": \"2026-09-09\",\r\n            \"endDate\": \"2026-09-09\",\r\n            \"eventAttendanceMode\": \"https:\/\/schema.org\/OfflineEventAttendanceMode\",\r\n            \"location\":\r\n            {\r\n                \"@type\": \"Place\",\r\n                                \"name\": \"\",\r\n                \"image\": \"\",\r\n                \"address\": \"\"\r\n                            },\r\n            \"organizer\":\r\n            {\r\n                \"@type\": \"Person\",\r\n                \"name\": \"\",\r\n                \"url\": \"\"\r\n            },\r\n            \"offers\":\r\n            {\r\n                \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\",\r\n                \"price\": \"\",\r\n                \"priceCurrency\": \"$\",\r\n                \"availability\": \"https:\/\/schema.org\/InStock\",\r\n                \"validFrom\": \"2026-09-09T00:00\"\r\n            },\r\n            \"performer\": \"\",\r\n            \"description\": \"&lt;p&gt;&lt;strong&gt;Please note:&lt;\/strong&gt; &lt;span style=&quot;color: #800000;&quot;&gt;Cut-off for new sessions\/questions is 2:45PM&lt;\/span&gt;&lt;\/p&gt; &lt;ol&gt; &lt;li&gt;Zoom link (only available Wednesdays 12-2:45) &lt;a href=&quot;https:\/\/harvard.zoom.us\/j\/97676134704&quot;&gt;https:\/\/harvard.zoom.us\/j\/97676134704&lt;\/a&gt;&lt;br \/&gt; To avoid Zoom bombing, &lt;em&gt;you will need to log in first&lt;\/em&gt; with your Harvard Key.&lt;br \/&gt; You can test this ahead of time at &lt;a href=&quot;https:\/\/harvard.zoom.us\/&quot;&gt;https:\/\/harvard.zoom.us&lt;\/a&gt;&lt;br \/&gt; If you have trouble connecting, create an &lt;a href=&quot;https:\/\/portal.rc.fas.harvard.edu\/rcrt\/submit_ticket&quot;&gt;RC ticket&lt;\/a&gt;&lt;\/p&gt; &lt;\/li&gt; &lt;li&gt;After joining, please use the Q&amp;A option and enter your &lt;ul&gt; &lt;li&gt;FASRC username &lt;\/li&gt; &lt;li&gt;First and Last Name&lt;\/li&gt; &lt;li&gt;Email address&lt;\/li&gt; &lt;li&gt;PI\/Sponsor full name&lt;\/li&gt; &lt;li&gt;Department&lt;\/li&gt; &lt;li&gt;A brief description of your issue&lt;\/li&gt; &lt;\/ul&gt; &lt;p&gt;so that we can check you in and match you with an appropriate FASRC staff volunteer.&lt;\/p&gt; &lt;\/li&gt; &lt;\/ol&gt; &lt;p&gt;&lt;strong&gt;Zoom audio setup\/troubleshooting&lt;\/strong&gt;: Zoom has a test call system so you can test\/set up your audio &lt;a href=&quot;https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362283-Testing-Computer-or-Device-Audio&quot;&gt;Click Here&lt;\/a&gt;&lt;\/p&gt; \",\r\n            \"image\": \"\",\r\n            \"name\": \"Office Hours Wednesdays 12-3pm\",\r\n            \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\"\r\n        }\r\n        <\/script>\r\n                    <article class=\"mec-past-event mec-event-article  mec-clear  mec-divider-toggle mec-toggle-202609-23644\" itemscope>\r\n                                    <div class=\"mec-event-image\"><a class=\"mec-color-hover\"  data-event-id=\"24794\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\" target=\"_self\" rel=\"noopener\"><\/a><\/div>\r\n                                            <div class=\"mec-event-date mec-color\"><i class=\"mec-sl-calendar\"><\/i> Sep 09 2026<\/div>\r\n                                                                                <h4 class=\"mec-event-title\"><a class=\"mec-color-hover\"  data-event-id=\"24794\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\" target=\"_self\" rel=\"noopener\">Office Hours Wednesdays 12-3pm<\/a><span class=\"event-color\" style=\"background: #b564e0\"><\/span><\/h4>\r\n                                                                                                                                <\/article>\r\n            \t\t\r\n            \r\n                    <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": \"Event\",\r\n            \"eventStatus\": \"https:\/\/schema.org\/EventScheduled\",\r\n            \"startDate\": \"2026-09-10\",\r\n            \"endDate\": \"2026-09-10\",\r\n            \"eventAttendanceMode\": \"https:\/\/schema.org\/OfflineEventAttendanceMode\",\r\n            \"location\":\r\n            {\r\n                \"@type\": \"Place\",\r\n                                \"name\": \"\",\r\n                \"image\": \"\",\r\n                \"address\": \"\"\r\n                            },\r\n            \"organizer\":\r\n            {\r\n                \"@type\": \"Person\",\r\n                \"name\": \"\",\r\n                \"url\": \"\"\r\n            },\r\n            \"offers\":\r\n            {\r\n                \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/genai-tools-on-fasrc-session-1\/\",\r\n                \"price\": \"\",\r\n                \"priceCurrency\": \"$\",\r\n                \"availability\": \"https:\/\/schema.org\/InStock\",\r\n                \"validFrom\": \"2026-09-10T00:00\"\r\n            },\r\n            \"performer\": \"\",\r\n            \"description\": \"&lt;p&gt;Session 1 of 2.&lt;\/p&gt; &lt;p&gt;Intro and overview of supported GenAI tools &amp; best-practices, and command-line setup of supported GenAI tools.&lt;\/p&gt; &lt;div class=&quot;TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock&quot;&gt;&lt;strong&gt;Session 1:&lt;\/strong&gt;&lt;\/div&gt; &lt;ul class=&quot;RichTextList-bulleted&quot;&gt; &lt;li&gt; &lt;div class=&quot;TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock&quot;&gt;Intro and overview of GenAI tools supported on the cluster&lt;\/div&gt; &lt;\/li&gt; &lt;li&gt; &lt;div class=&quot;TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock&quot;&gt;How to access them safely via API keys or Harvard subscription&lt;\/div&gt; &lt;\/li&gt; &lt;li&gt; &lt;div class=&quot;TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock&quot;&gt;Command-line setup of these tools on the cluster.&lt;\/div&gt; &lt;\/li&gt; &lt;\/ul&gt; &lt;p&gt;&lt;strong&gt;Audience:&lt;\/strong&gt; FASRC Users&lt;br \/&gt; &lt;strong&gt;Level&lt;\/strong&gt;: Intermediate to Advanced&lt;br \/&gt; &lt;strong&gt;Pre-Requisites:&lt;\/strong&gt; FASRC Account and familiarity with submitting jobs, Zoom Account&lt;br \/&gt; &lt;strong&gt;Cost:&lt;\/strong&gt; None&lt;br \/&gt; &lt;strong&gt;Late Drop\/Cancel Fee:&lt;\/strong&gt; None&lt;\/p&gt; &lt;p&gt;This is a live virtual session and we will reserve some time at the end of the session for questions. &lt;\/p&gt; &lt;p&gt;&lt;strong&gt;REGISTRATION&lt;\/strong&gt;&lt;\/p&gt; &lt;p&gt;Register on Zoom for this session: &lt;a href=&quot;https:\/\/harvard.zoom.us\/meeting\/register\/WD00pLPfRJCt3cBXiE8dqQ&quot;&gt;&lt;strong&gt;REGISTER&lt;\/strong&gt;&lt;\/a&gt;&lt;br \/&gt; After registering you will receive a link to the Zoom meeting for that date.&lt;\/p&gt; &lt;p&gt;For other training sessions, please visit: &lt;br \/&gt; &lt;a href=&quot;https:\/\/www.rc.fas.harvard.edu\/upcoming-training\/&quot;&gt;https:\/\/www.rc.fas.harvard.edu\/upcoming-training\/&lt;\/a&gt;&lt;br \/&gt; Past sessions slides and videos can be found at:&lt;br \/&gt; &lt;a href=&quot;https:\/\/docs.rc.fas.harvard.edu\/kb\/training-materials\/&quot;&gt;https:\/\/docs.rc.fas.harvard.edu\/kb\/training-materials\/&lt;\/a&gt;&lt;\/p&gt; \",\r\n            \"image\": \"\",\r\n            \"name\": \"Launching GenAI Tools on FASRC Clusters (session 1)\",\r\n            \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/genai-tools-on-fasrc-session-1\/\"\r\n        }\r\n        <\/script>\r\n                    <article class=\"mec-event-article  mec-clear  mec-divider-toggle mec-toggle-202609-23644\" itemscope>\r\n                                    <div class=\"mec-event-image\"><a class=\"mec-color-hover\"  data-event-id=\"26056\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/genai-tools-on-fasrc-session-1\/\" target=\"_self\" rel=\"noopener\"><\/a><\/div>\r\n                                            <div class=\"mec-event-date mec-color\"><i class=\"mec-sl-calendar\"><\/i> Sep 10 2026<\/div>\r\n                                                                                <h4 class=\"mec-event-title\"><a class=\"mec-color-hover\"  data-event-id=\"26056\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/genai-tools-on-fasrc-session-1\/\" target=\"_self\" rel=\"noopener\">Launching GenAI Tools on FASRC Clusters (session 1)<\/a><span class=\"event-color\" style=\"background: #5fc63d\"><\/span><\/h4>\r\n                                                                                                                                <\/article>\r\n            \t\t\r\n            \r\n                    <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": \"Event\",\r\n            \"eventStatus\": \"https:\/\/schema.org\/EventScheduled\",\r\n            \"startDate\": \"2026-09-11\",\r\n            \"endDate\": \"2026-09-11\",\r\n            \"eventAttendanceMode\": \"https:\/\/schema.org\/OfflineEventAttendanceMode\",\r\n            \"location\":\r\n            {\r\n                \"@type\": \"Place\",\r\n                                \"name\": \"\",\r\n                \"image\": \"\",\r\n                \"address\": \"\"\r\n                            },\r\n            \"organizer\":\r\n            {\r\n                \"@type\": \"Person\",\r\n                \"name\": \"\",\r\n                \"url\": \"\"\r\n            },\r\n            \"offers\":\r\n            {\r\n                \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/genai-tools-on-fasrc-session-2\/\",\r\n                \"price\": \"\",\r\n                \"priceCurrency\": \"$\",\r\n                \"availability\": \"https:\/\/schema.org\/InStock\",\r\n                \"validFrom\": \"2026-09-11T00:00\"\r\n            },\r\n            \"performer\": \"\",\r\n            \"description\": \"&lt;p&gt;Session 2 of 2.&lt;\/p&gt; &lt;p&gt;Intro and overview of supported GenAI tools &amp; best-practices, and command-line setup of supported GenAI tools.&lt;\/p&gt; &lt;div class=&quot;TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock&quot;&gt; &lt;div class=&quot;TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock&quot;&gt;&lt;strong&gt;Session 2: Launching GenAI tools, safely on the cluster (covered in Session 1) using&lt;\/strong&gt;&lt;\/div&gt; &lt;ul class=&quot;RichTextList-bulleted&quot;&gt; &lt;li&gt; &lt;div class=&quot;TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock&quot;&gt;Jupyter&lt;\/div&gt; &lt;\/li&gt; &lt;li&gt; &lt;div class=&quot;TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock&quot;&gt;RStudio&lt;\/div&gt; &lt;\/li&gt; &lt;li&gt; &lt;div class=&quot;TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock&quot;&gt;VSCode&lt;\/div&gt; &lt;\/li&gt; &lt;\/ul&gt; &lt;\/div&gt; &lt;p&gt;&lt;strong&gt;Audience:&lt;\/strong&gt; FASRC Users&lt;br \/&gt; &lt;strong&gt;Level&lt;\/strong&gt;: Intermediate to Advanced&lt;br \/&gt; &lt;strong&gt;Pre-Requisites:&lt;\/strong&gt; FASRC Account, session 1, Zoom Account&lt;br \/&gt; &lt;strong&gt;Cost:&lt;\/strong&gt; None&lt;br \/&gt; &lt;strong&gt;Late Drop\/Cancel Fee:&lt;\/strong&gt; None&lt;\/p&gt; &lt;p&gt;This is a live virtual session and we will reserve some time at the end of the session for questions. &lt;\/p&gt; &lt;p&gt;&lt;strong&gt;REGISTRATION&lt;\/strong&gt;&lt;\/p&gt; &lt;p&gt;Register on Zoom for this session: &lt;a href=&quot;https:\/\/harvard.zoom.us\/meeting\/register\/WD00pLPfRJCt3cBXiE8dqQ&quot;&gt;&lt;strong&gt;REGISTER&lt;\/strong&gt;&lt;\/a&gt;&lt;br \/&gt; After registering you will receive a link to the Zoom meeting for that date.&lt;\/p&gt; &lt;p&gt;For other training sessions, please visit: &lt;br \/&gt; &lt;a href=&quot;https:\/\/www.rc.fas.harvard.edu\/upcoming-training\/&quot;&gt;https:\/\/www.rc.fas.harvard.edu\/upcoming-training\/&lt;\/a&gt;&lt;br \/&gt; Past sessions slides and videos can be found at:&lt;br \/&gt; &lt;a href=&quot;https:\/\/docs.rc.fas.harvard.edu\/kb\/training-materials\/&quot;&gt;https:\/\/docs.rc.fas.harvard.edu\/kb\/training-materials\/&lt;\/a&gt;&lt;\/p&gt; \",\r\n            \"image\": \"\",\r\n            \"name\": \"Launching GenAI Tools on FASRC Clusters (session 2)\",\r\n            \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/genai-tools-on-fasrc-session-2\/\"\r\n        }\r\n        <\/script>\r\n                    <article class=\"mec-event-article  mec-clear  mec-divider-toggle mec-toggle-202609-23644\" itemscope>\r\n                                    <div class=\"mec-event-image\"><a class=\"mec-color-hover\"  data-event-id=\"26057\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/genai-tools-on-fasrc-session-2\/\" target=\"_self\" rel=\"noopener\"><\/a><\/div>\r\n                                            <div class=\"mec-event-date mec-color\"><i class=\"mec-sl-calendar\"><\/i> Sep 11 2026<\/div>\r\n                                                                                <h4 class=\"mec-event-title\"><a class=\"mec-color-hover\"  data-event-id=\"26057\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/genai-tools-on-fasrc-session-2\/\" target=\"_self\" rel=\"noopener\">Launching GenAI Tools on FASRC Clusters (session 2)<\/a><span class=\"event-color\" style=\"background: #5fc63d\"><\/span><\/h4>\r\n                                                                                                                                <\/article>\r\n            \t\t\r\n            \r\n                    <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": \"Event\",\r\n            \"eventStatus\": \"https:\/\/schema.org\/EventScheduled\",\r\n            \"startDate\": \"2026-09-16\",\r\n            \"endDate\": \"2026-09-16\",\r\n            \"eventAttendanceMode\": \"https:\/\/schema.org\/OfflineEventAttendanceMode\",\r\n            \"location\":\r\n            {\r\n                \"@type\": \"Place\",\r\n                                \"name\": \"\",\r\n                \"image\": \"\",\r\n                \"address\": \"\"\r\n                            },\r\n            \"organizer\":\r\n            {\r\n                \"@type\": \"Person\",\r\n                \"name\": \"\",\r\n                \"url\": \"\"\r\n            },\r\n            \"offers\":\r\n            {\r\n                \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\",\r\n                \"price\": \"\",\r\n                \"priceCurrency\": \"$\",\r\n                \"availability\": \"https:\/\/schema.org\/InStock\",\r\n                \"validFrom\": \"2026-09-16T00:00\"\r\n            },\r\n            \"performer\": \"\",\r\n            \"description\": \"&lt;p&gt;&lt;strong&gt;Please note:&lt;\/strong&gt; &lt;span style=&quot;color: #800000;&quot;&gt;Cut-off for new sessions\/questions is 2:45PM&lt;\/span&gt;&lt;\/p&gt; &lt;ol&gt; &lt;li&gt;Zoom link (only available Wednesdays 12-2:45) &lt;a href=&quot;https:\/\/harvard.zoom.us\/j\/97676134704&quot;&gt;https:\/\/harvard.zoom.us\/j\/97676134704&lt;\/a&gt;&lt;br \/&gt; To avoid Zoom bombing, &lt;em&gt;you will need to log in first&lt;\/em&gt; with your Harvard Key.&lt;br \/&gt; You can test this ahead of time at &lt;a href=&quot;https:\/\/harvard.zoom.us\/&quot;&gt;https:\/\/harvard.zoom.us&lt;\/a&gt;&lt;br \/&gt; If you have trouble connecting, create an &lt;a href=&quot;https:\/\/portal.rc.fas.harvard.edu\/rcrt\/submit_ticket&quot;&gt;RC ticket&lt;\/a&gt;&lt;\/p&gt; &lt;\/li&gt; &lt;li&gt;After joining, please use the Q&amp;A option and enter your &lt;ul&gt; &lt;li&gt;FASRC username &lt;\/li&gt; &lt;li&gt;First and Last Name&lt;\/li&gt; &lt;li&gt;Email address&lt;\/li&gt; &lt;li&gt;PI\/Sponsor full name&lt;\/li&gt; &lt;li&gt;Department&lt;\/li&gt; &lt;li&gt;A brief description of your issue&lt;\/li&gt; &lt;\/ul&gt; &lt;p&gt;so that we can check you in and match you with an appropriate FASRC staff volunteer.&lt;\/p&gt; &lt;\/li&gt; &lt;\/ol&gt; &lt;p&gt;&lt;strong&gt;Zoom audio setup\/troubleshooting&lt;\/strong&gt;: Zoom has a test call system so you can test\/set up your audio &lt;a href=&quot;https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362283-Testing-Computer-or-Device-Audio&quot;&gt;Click Here&lt;\/a&gt;&lt;\/p&gt; \",\r\n            \"image\": \"\",\r\n            \"name\": \"Office Hours Wednesdays 12-3pm\",\r\n            \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\"\r\n        }\r\n        <\/script>\r\n                    <article class=\"mec-past-event mec-event-article  mec-clear  mec-divider-toggle mec-toggle-202609-23644\" itemscope>\r\n                                    <div class=\"mec-event-image\"><a class=\"mec-color-hover\"  data-event-id=\"24794\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\" target=\"_self\" rel=\"noopener\"><\/a><\/div>\r\n                                            <div class=\"mec-event-date mec-color\"><i class=\"mec-sl-calendar\"><\/i> Sep 16 2026<\/div>\r\n                                                                                <h4 class=\"mec-event-title\"><a class=\"mec-color-hover\"  data-event-id=\"24794\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\" target=\"_self\" rel=\"noopener\">Office Hours Wednesdays 12-3pm<\/a><span class=\"event-color\" style=\"background: #b564e0\"><\/span><\/h4>\r\n                                                                                                                                <\/article>\r\n            \t\t\r\n            \r\n                    <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": \"Event\",\r\n            \"eventStatus\": \"https:\/\/schema.org\/EventScheduled\",\r\n            \"startDate\": \"2026-09-17\",\r\n            \"endDate\": \"2026-09-17\",\r\n            \"eventAttendanceMode\": \"https:\/\/schema.org\/OfflineEventAttendanceMode\",\r\n            \"location\":\r\n            {\r\n                \"@type\": \"Place\",\r\n                                \"name\": \"\",\r\n                \"image\": \"\",\r\n                \"address\": \"\"\r\n                            },\r\n            \"organizer\":\r\n            {\r\n                \"@type\": \"Person\",\r\n                \"name\": \"\",\r\n                \"url\": \"\"\r\n            },\r\n            \"offers\":\r\n            {\r\n                \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/getting-started-on-the-fasrc-clusters-intro-397\/\",\r\n                \"price\": \"\",\r\n                \"priceCurrency\": \"$\",\r\n                \"availability\": \"https:\/\/schema.org\/InStock\",\r\n                \"validFrom\": \"2026-09-17T00:00\"\r\n            },\r\n            \"performer\": \"\",\r\n            \"description\": \"&lt;p&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;This training is for new FASRC users or anyone wanting to get started using the the cluster environments and learn best practices. You will learn about the tools and services and how to design and run your workflows on FASRC cluster. &lt;\/span&gt;&lt;\/p&gt; &lt;p&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;We also also offer follow-up trainings for Command Line (CLI\/SSH) and Open OnDemand (OOD\/VDI) which go more in-depth depending on how you plan to use the cluster.&lt;\/span&gt;&lt;\/p&gt; &lt;p&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;If you don&#039;t have an account, please visit &lt;a href=&quot;https:\/\/docs.rc.fas.harvard.edu\/kb\/how-do-i-get-a-research-computing-account\/&quot;&gt;https:\/\/docs.rc.fas.harvard.edu\/kb\/how-do-i-get-a-research-computing-account\/&lt;\/a&gt;&lt;\/span&gt;&lt;\/p&gt; &lt;p&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;To prepare for the session, we highly recommend our users to visit &lt;a href=&quot;https:\/\/docs.rc.fas.harvard.edu\/kb\/introduction-to-cluster-online\/&quot;&gt;https:\/\/docs.rc.fas.harvard.edu\/kb\/introduction-to-cluster-online\/&lt;\/a&gt; and watch recorded videos.&lt;\/span&gt;&lt;\/p&gt; &lt;p&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;&lt;strong&gt;Structure: &lt;\/strong&gt;&lt;\/span&gt;&lt;\/p&gt; &lt;ul&gt; &lt;li&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;40 mins: Slides\/docs to provide details about the cluster&lt;\/span&gt;&lt;\/li&gt; &lt;li&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;20 mins: Q&amp;A, User issues&lt;\/span&gt;&lt;\/li&gt; &lt;\/ul&gt; &lt;p&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;&lt;strong&gt;Audience:&lt;\/strong&gt; FASRC Users&lt;\/span&gt;&lt;br \/&gt; &lt;span style=&quot;font-size: 14pt;&quot;&gt;&lt;strong&gt;Pre-Requisites:&lt;\/strong&gt; A FASRC account, A Zoom account&lt;\/span&gt;&lt;br \/&gt; &lt;span style=&quot;font-size: 14pt;&quot;&gt;&lt;strong&gt;Cost:&lt;\/strong&gt; None&lt;\/span&gt;&lt;br \/&gt; &lt;span style=&quot;font-size: 14pt;&quot;&gt;&lt;strong&gt;Late Drop\/Cancel Fee:&lt;\/strong&gt; None&lt;\/span&gt;&lt;\/p&gt; &lt;p&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;This is a live virtual session and we will reserve some time at the end of the session for questions. &lt;\/span&gt;&lt;\/p&gt; &lt;p&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;&lt;b&gt;REGISTRATION&lt;\/b&gt;&lt;\/span&gt;&lt;\/p&gt; &lt;p&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;Register on Zoom for this session: &lt;a href=&quot;https:\/\/harvard.zoom.us\/meeting\/register\/FmFmtKxESoC6-Dda3ABFEA&quot;&gt;REGISTER&lt;\/a&gt;&lt;\/span&gt;&lt;br \/&gt; &lt;span style=&quot;font-size: 14pt;&quot;&gt;After registering you will receive a link to the Zoom meeting for that date.&lt;\/span&gt;&lt;\/p&gt; &lt;p&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;For other training sessions, please visit: &lt;br \/&gt; &lt;\/span&gt;&lt;span style=&quot;font-size: 14pt;&quot;&gt;&lt;a href=&quot;https:\/\/www.rc.fas.harvard.edu\/upcoming-training\/&quot;&gt;https:\/\/www.rc.fas.harvard.edu\/upcoming-training\/&lt;\/a&gt;&lt;\/span&gt;&lt;br \/&gt; &lt;span style=&quot;font-size: 14pt;&quot;&gt;Past sessions slides and videos can be found at: &lt;br \/&gt; &lt;a href=&quot;https:\/\/docs.rc.fas.harvard.edu\/kb\/training-materials\/&quot;&gt;https:\/\/docs.rc.fas.harvard.edu\/kb\/training-materials\/&lt;\/a&gt;&lt;\/span&gt;&lt;\/p&gt; &lt;div class=&quot;XTranslate&quot; style=&quot;all: unset;&quot;&gt; &lt;\/div&gt; &lt;div class=&quot;XTranslate&quot; style=&quot;all: unset;&quot;&gt; &lt;\/div&gt; \",\r\n            \"image\": \"\",\r\n            \"name\": \"FASRC: Getting started on the FASRC clusters (intro)\",\r\n            \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/getting-started-on-the-fasrc-clusters-intro-397\/\"\r\n        }\r\n        <\/script>\r\n                    <article class=\"mec-event-article  mec-clear  mec-divider-toggle mec-toggle-202609-23644\" itemscope>\r\n                                    <div class=\"mec-event-image\"><a class=\"mec-color-hover\"  data-event-id=\"25811\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/getting-started-on-the-fasrc-clusters-intro-397\/\" target=\"_self\" rel=\"noopener\"><\/a><\/div>\r\n                                            <div class=\"mec-event-date mec-color\"><i class=\"mec-sl-calendar\"><\/i> Sep 17 2026<\/div>\r\n                                                                                <h4 class=\"mec-event-title\"><a class=\"mec-color-hover\"  data-event-id=\"25811\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/getting-started-on-the-fasrc-clusters-intro-397\/\" target=\"_self\" rel=\"noopener\">FASRC: Getting started on the FASRC clusters (intro)<\/a><span class=\"event-color\" style=\"background: #5fc63d\"><\/span><\/h4>\r\n                                                                                                                                <\/article>\r\n            \t\t\r\n            \r\n                    <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": \"Event\",\r\n            \"eventStatus\": \"https:\/\/schema.org\/EventScheduled\",\r\n            \"startDate\": \"2026-09-23\",\r\n            \"endDate\": \"2026-09-23\",\r\n            \"eventAttendanceMode\": \"https:\/\/schema.org\/OfflineEventAttendanceMode\",\r\n            \"location\":\r\n            {\r\n                \"@type\": \"Place\",\r\n                                \"name\": \"\",\r\n                \"image\": \"\",\r\n                \"address\": \"\"\r\n                            },\r\n            \"organizer\":\r\n            {\r\n                \"@type\": \"Person\",\r\n                \"name\": \"\",\r\n                \"url\": \"\"\r\n            },\r\n            \"offers\":\r\n            {\r\n                \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\",\r\n                \"price\": \"\",\r\n                \"priceCurrency\": \"$\",\r\n                \"availability\": \"https:\/\/schema.org\/InStock\",\r\n                \"validFrom\": \"2026-09-23T00:00\"\r\n            },\r\n            \"performer\": \"\",\r\n            \"description\": \"&lt;p&gt;&lt;strong&gt;Please note:&lt;\/strong&gt; &lt;span style=&quot;color: #800000;&quot;&gt;Cut-off for new sessions\/questions is 2:45PM&lt;\/span&gt;&lt;\/p&gt; &lt;ol&gt; &lt;li&gt;Zoom link (only available Wednesdays 12-2:45) &lt;a href=&quot;https:\/\/harvard.zoom.us\/j\/97676134704&quot;&gt;https:\/\/harvard.zoom.us\/j\/97676134704&lt;\/a&gt;&lt;br \/&gt; To avoid Zoom bombing, &lt;em&gt;you will need to log in first&lt;\/em&gt; with your Harvard Key.&lt;br \/&gt; You can test this ahead of time at &lt;a href=&quot;https:\/\/harvard.zoom.us\/&quot;&gt;https:\/\/harvard.zoom.us&lt;\/a&gt;&lt;br \/&gt; If you have trouble connecting, create an &lt;a href=&quot;https:\/\/portal.rc.fas.harvard.edu\/rcrt\/submit_ticket&quot;&gt;RC ticket&lt;\/a&gt;&lt;\/p&gt; &lt;\/li&gt; &lt;li&gt;After joining, please use the Q&amp;A option and enter your &lt;ul&gt; &lt;li&gt;FASRC username &lt;\/li&gt; &lt;li&gt;First and Last Name&lt;\/li&gt; &lt;li&gt;Email address&lt;\/li&gt; &lt;li&gt;PI\/Sponsor full name&lt;\/li&gt; &lt;li&gt;Department&lt;\/li&gt; &lt;li&gt;A brief description of your issue&lt;\/li&gt; &lt;\/ul&gt; &lt;p&gt;so that we can check you in and match you with an appropriate FASRC staff volunteer.&lt;\/p&gt; &lt;\/li&gt; &lt;\/ol&gt; &lt;p&gt;&lt;strong&gt;Zoom audio setup\/troubleshooting&lt;\/strong&gt;: Zoom has a test call system so you can test\/set up your audio &lt;a href=&quot;https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362283-Testing-Computer-or-Device-Audio&quot;&gt;Click Here&lt;\/a&gt;&lt;\/p&gt; \",\r\n            \"image\": \"\",\r\n            \"name\": \"Office Hours Wednesdays 12-3pm\",\r\n            \"url\": \"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\"\r\n        }\r\n        <\/script>\r\n                    <article class=\"mec-past-event mec-event-article  mec-clear  mec-divider-toggle mec-toggle-202609-23644\" itemscope>\r\n                                    <div class=\"mec-event-image\"><a class=\"mec-color-hover\"  data-event-id=\"24794\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\" target=\"_self\" rel=\"noopener\"><\/a><\/div>\r\n                                            <div class=\"mec-event-date mec-color\"><i class=\"mec-sl-calendar\"><\/i> Sep 23 2026<\/div>\r\n                                                                                <h4 class=\"mec-event-title\"><a class=\"mec-color-hover\"  data-event-id=\"24794\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\" target=\"_self\" rel=\"noopener\">Office Hours Wednesdays 12-3pm<\/a><span class=\"event-color\" style=\"background: #b564e0\"><\/span><\/h4>\r\n                                                                                                                                <\/article>\r\n            \t\t\t<\/div>\r\n<\/div>\r\n\r\n    <\/div>\r\n    <div class=\"mec-skin-list-no-events-container mec-util-hidden\" id=\"mec_skin_no_events_23644\">\r\n        No event found!    <\/div>\r\n        \r\n        \r\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p class=\"lead\">Office Hours are held virtually Wednesdays 12pm-3pm (except holidays and etc.) Please note:\u00a0Cut-off for new sessions\/questions is 2:45PM Faculty of Arts and Sciences Research Computing (FASRC) virtual office hours is open to all FASRC users who have questions or issues and to labs who need to discuss something in more detail.\u00a0 For help with technical issues, please be prepared with&hellip;<\/p>\n<p class=\"more-link-p\"><a class=\"btn btn-primary\" href=\"https:\/\/www.rc.fas.harvard.edu\/events\/office-hours-wed-12-3pm\/\">Read more<\/a><\/p>\n","protected":false},"author":103,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[72,80],"tags":[],"class_list":["post-12744","page","type-page","status-publish","hentry","category-documentation","category-start"],"jetpack_sharing_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/P42YvN-3jy","_links":{"self":[{"href":"https:\/\/www.rc.fas.harvard.edu\/wp-json\/wp\/v2\/pages\/12744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rc.fas.harvard.edu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rc.fas.harvard.edu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rc.fas.harvard.edu\/wp-json\/wp\/v2\/users\/103"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rc.fas.harvard.edu\/wp-json\/wp\/v2\/comments?post=12744"}],"version-history":[{"count":133,"href":"https:\/\/www.rc.fas.harvard.edu\/wp-json\/wp\/v2\/pages\/12744\/revisions"}],"predecessor-version":[{"id":25897,"href":"https:\/\/www.rc.fas.harvard.edu\/wp-json\/wp\/v2\/pages\/12744\/revisions\/25897"}],"wp:attachment":[{"href":"https:\/\/www.rc.fas.harvard.edu\/wp-json\/wp\/v2\/media?parent=12744"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rc.fas.harvard.edu\/wp-json\/wp\/v2\/categories?post=12744"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rc.fas.harvard.edu\/wp-json\/wp\/v2\/tags?post=12744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}